Our guests loved the resort property! Everyone wins! Palace Resorts Weddings All Rights Reserved. Our children loved seeing Francisco again from the entertainment team in Sunrise and also Viviana who has just moved to a new job as pool concierge. 2 salon specialists came to the bridal suites (one did hair while the other did makeup). The Grand Moon Palace Cancun weddings can be held any time between 11am 6pm, and no weddings will be held at the same time or same venue. It is indeed a pleasure to be aware of the fantastic people we have in our team and that has been part of your experience throughout the years. The buffet in Nizuc is still our favourite buffet restaurant with amazing food and great service from Efren and others, not forgetting Elsy who is a pleasure to talk to and makes the best omelettes and Mickey Mouse pancakes. This package is not combinable with the Essentials Group Promotion. Indulge your cravings with our wide range of culinary delicacies that exhale a symphony of flavors from all around the world. Dive right into a peerless pool from your room, or dive into floor to ceiling opulence staying indoors. The longer the guestlist, the more the credit you have to customize your destination wedding. WebWe can help cover the cost for cakes, floral arrangement, and dcor. Comments: (Are you inviting children? The beach party one evening was also really great - it would be good to have more of these or at least have the beach bar open in the evenings.We really enjoyed the dinner shows out on the terrace. Circle wedding arch with tropical greenery and blooms: monstera leaves, date palm leaves, comb fern leaves, birds of paradise, ginger flower, Breakfast in bed the morning after the ceremony for bride and groom. Even though we were staying in a different section of the hotel this year Araceli and Gloria were happy to help us and it was lovely to see them again. A personalized website for your wedding with your photos and destination. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. Exclusivity. My kids were given playroom shirts and hats on our last night what a nice touch. If youd like to use this space for an outdoor reception with a buffet setup, youll be able to have up to 70 guests. Abigail at the caribeno restaurant was incredibly kind and went out of her way for our children at breakfast and lunch. Earn $20 USD in Wedding Credit per room per night for these essentials and more. 8. Kids and teens under 17 stay free. Yes, your dreams can come true with an all-inclusive destination wedding at Moon Palace Cancun. Rates subject to change at any time. Teresa who also works there was so much fun. All of the restaurants are delicious. The maids didnt service our room until 4pm and only when we called that started coming early. It's your special day, so make it exactly the way you want! Tripadvisor performs checks on reviews. We had access to all 3 resorts and used the facilities and restaurants across them all. Exact rates depend on the dates and accommodation you choose. Quality of food- Italian (we dont normally eat Italian food, but had no choice since everything else is below standarts) and Peruvian are the best. Indian Food based on hotel menu provided as buffet, applicable with a signed group contract by reaching the group benefits. Prices vary throughout the year, and supplements apply for high season dates. An aerial view of The Grand at Moon Palace Cancun. We were there for a very popular school vacation week and while the hotel was very busy we had no issues getting lounge chairs, etc. 36.5, Riviera Maya, Cancun, QROO, 77500 View in a map Explore the area Xoximilco 7 min drive Ventura Park Cancun 14 min drive Sunrise playroom is equally fantastic with treasure hunts, dancing competitions, piatas, arts and crafts etc. WebMoon Palace The Grand Cancun - All Inclusive 8.6/10 Excellent See all 1,001 reviews Popular amenities On private beach Pool Free WiFi Breakfast included Parking included All inclusive Carretera Cancun-Chetumal Km. Every room includes wifi and a double whirlpool tub. An adults-only luxury oasis of perfection. Ive forgotten names but the service we had on the beach was by far the best (although its pretty much good everywhere!). Select one of our resorts as your venue, and your stay is free. The actual beach club area is pretty expansive with tons of loungers, couches and Cabana furniture. We were blown away! Big thanks to Yanet, Gio and Marion and everyone else at Sunrise Playroom (sorry if Ive forgotten anybody! From world-class spas to thrilling nightly entertainment. Would you like a response via text message? Spa- spa in Grand is beautiful, however the spa in golf course is horrible. Sabrina and Monica were our team of wedding planners and they were excellent! *An additional fee applies to all civil ceremonies. And you can only use these credits on certain items Kindly note that this service has a fee of $25 USD. WebHoneymoon Wishes Wedding Website and Bridal Registry; CD system available for ceremony; Services of a Wedding Coordinator; Witnesses if required; Complimentary Honeymoon Package; Check Availability. WebEarn free room credits to be used towards your wedding! Carlos Gomez and Francisco Cauich were always around to take us wherever we needed to go to, making a huge difference to our holiday and making it so much easier to get around with 3 small children. The Grand is everything you hope itll be and More! Earn $20 USD in Wedding Credit per room per night for these essentials and more. Internet Access (wireless) Wireless internet service is offered in both public areas and guestrooms at no cost for guests using their laptops. Apreciable polinaku75,Thank you for your preference. We had to figure out our own system how not to burn ourselves. The weather was perfect (temp ~high 70s/low 80s). Cleanliness- On multiple occasions towels with stains and/or just very dark and defiantly not white towels. Our waiter ordered our appetizers and Roberto our Wine Sommelier made sure we had plenty of wine!!! Theyve though of everything. We did organize a trip to Chichen Itza and Tulum for our guests through the Moon Palace VIP vacation concierge Guillermo was a fantastic liaison. With its circle of greenery and aisle made of woven palms, this lush tropical collection will have you dreaming of a sunset beach wedding. My daughter was nervous to do the high ropes course and she helped her so much. WebHotel Description. The longer the guestlist, the more the credit you have to customize your destination wedding. This resort is ABSOLUTELY not a LUXURY resort and Im not sure who and why writes amazing reviews about this place. Luis Moo was exceptional at the pool taking care of all our needs. If you like the Moon Palace but want even more luxury, I recommend you upgrade to the The Grand Moon Palace. Beach Palace vs Moon Families can jump into the fun action with the kids and teens club, and try their skills on the FlowRider Wave Machine. Our guests loved the resort property! He met with us and our parents a couple of days before the ceremony to explain the steps so that our ceremony would run smoothly the day of. A Cancun wedding is ideal for those seeking a year round destination. This venue is powered by DestinationWeddings.com, the established leader in destination weddings and romance travel for over a decade. Friendly staff. The Presidential Suites series is the hilt of extravagance and elegance. Ask neenzzz about Moon Palace The Grand - Cancun. The Grand has massively improved since we visited when it first opened. The restaurants without reservation are a nightmare. The spirit here is a luxury resort within a luxury resort. The staff at the playroom couldnt do enough for us. Its very organized and there is a color coded system. If you are VIP (black band) or even Premier (gray band) member you still get the same service, restaurant access, etc with a lot less money. Explore venues and dcor, sample food and cakes, and meet with suppliers and planners at our exclusive two-day event at one of our award-winning properties. Our guests loved the resort property! Spa in Grand the service could be better. Earn free room credits to be used towards your wedding! WebWe can help cover the cost for cakes, floral arrangement, and dcor. Your Divine & Tropical Sunsetpackages can be enhanced even further, when combined with your wedding party, friends & family. The spa at the Grand was fantastic as always with great service from Pauline. Room service was very good too. My kids loved her. Finish off your evenings by dining at one of the many restaurants. The Grand Section offers valet parking free of charge. So needed to comment on those details that bring us back!!! 7. TELL ME MORE TELL ME MORE CONNECT OR RECONNECT WITH ONE OF OUR PACKAGES As of Mar 1, 2023, prices found for a 1-night stay for 2 adults at Moon Palace The Grand Cancun - All Inclusive on Mar 5, 2023 start from $707, excluding taxes and fees. We had some passing showers one evening during an outdoor event but they didnt last long. Unique day club and night club for the after-party or bachelor/bachelorette party, Access to Moon Palace Cancun complex with 16 more gourmet restaurants. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. VIEW RATES. You theoretically could have the time of your life without leaving the suite. Several of our guests also played golf and had services done at Awe Spa they all had positive feedback on their experiences. There were a lot of employees that were just chitchatting with each other. Customized seating and set-up for you and all your guests. It is an all-inclusive resort featuring turquoise waters, brilliant white sand, and swim-up suites, so that you can spend all day having fun in the sun. Review tags are currently only available for English language reviews. CD system available for ceremony location. Everything was seamless from check-in through to restaurant reservations. Speak to one of our consultants for further details and T&Cs. Imagine getting married in a tropical paradise, arriving at a seaside chapel in a beautiful, fairy tale horse-drawn carriage as you begin a new chapter in your life. Please contact your destination wedding concierge for specific and exclusive resort concessions. The rock trio were brilliant, one of the best groups we have seen here, and also the older guy who has been there for years and never fails to get everybody up dancing - it would be good to see more of this over at the Grand in either the Lobby or an outside area (rather than the theatre). Steak house, Asian, French- below standards. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The food tray with food leftovers was spilled on the floor and was cleaned only after a few hours. Each has a different vibe. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Complimentary Honeymoon Package - 2017 PRICE: FREE!*. I totally enjoyed my time at the spa. The kids missed her being part of the entertainment team but I can see how shell be amazing at her new job! Hotel/Resort, Ocean/Waterfront View, Beach, Ballrooms, Outdoor, Chetumal Km 340 Riviera MayaCancun, ROO 77500. They responded in a timely and organized fashion to all our requests and were wonderful liaisons with our vendors. The longer the guestlist, the more the credit you have to customize your destination wedding. I have personally shared with the Food and Beverages management for follow up, along with your remarks on restaurant reservations and waiting times.I am also following up with the Spa management at both the Golf Course and Grand ones. With stunning themes and decor options available, you can truly make your wedding, one of a kind. This package caters to 30 guests, additional guests can be added at a cost per guest. The average spending on gifts given to guests is Rs 10,000 each. Service- 1.We had an issue with hot and cold water in the room. Minimum stay 4 nights. Here, youre literally swimming in luxury. We did organize a trip to Chichen Itza and Tulum for our guests through the Moon Palace VIP vacation concierge Guillermo was a fantastic liaison. Dear Kerry K,Thank you so much for your extraordinary comments and for taking the time to share with us your thoughts and views regarding the Resort. VIEW RATES. Unique Night Club offers an upscale experience, with craft cocktails and great music, for some late night fun. It is an all-inclusive resort featuring turquoise waters, brilliant white sand, and swim-up suites, so that you can spend all day having fun in the sun. Above and beyond luxury comfortthe Grand experience. Plus enjoy a private group check in, and kids & teens stay free! Carlos Canedo - what can I say, you made our vacation spectacular - you are a true asset to palace resorts and we loved meeting you and thank you for going above and beyond to help us make our vacation absolutely perfect. Spectacular ocean views at sunset for your perfect wedding day! If you would like a group quote, please fill out our Wedding Request Form and include your preferred wedding date and time so we can check availability for you. Your special day, so make it exactly the way you want indulge your cravings with vendors... Like the Moon Palace but want even more luxury, I recommend you to... Recommend you upgrade to the bridal suites ( one did hair while the other did makeup ) website for perfect... You have to customize your destination wedding however the spa at the playroom couldnt do for... Is Rs 10,000 each actual beach club area is pretty expansive with of. 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